COMMON QUERIES
You Asked, We Answered
WHAT IS YOUR NEW LOCATION & HOURS?
Our new location is 13529 St. Peters Rd, about 10 mins from Charlottetown (The Olde Dunstaffnage School House). We don't have traditional drop in hours but we do take order by appointment under the "Online Ordering" tab. Please have someone there to accept a pickup or delivery order at the time chosen.
Thursday - Saturday 10am - 4:30pm
For anything outside those hours you can contact us and we can try to arrange or for larger orders fill out the catering request.
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WHY ISN'T MY ORDER GOING THROUGH ON THE DATE & TIME I WANT?
If you don't see your date it is likely we are off site catering! We block out those days and do not offer charcuterie, but you can order for the closest date and orders last 1 day- 1 week in the fridge (see below)
We do offer regular delivery during store hours to Charlottetown and area. Anything outside of that time or area you can fill out the request form or contact our third party driver (see below).
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If we cannot meet your request then delivery can be arranged through Charlottetown Delivery Express, please follow these steps:
1. Call the delivery service at (902) 218-1100 and let the dispatcher know that you need a delivery from Cured Creations at 13529 St. Peters Rd. Let them know the name that the order will be under, the date, time & delivery address. You pay for delivery through them separately.
2. Once the delivery is confirmed you can place your order though our website but choose pickup, please write in the comments that Delivery Express will be picking up and we will have the order ready for pickup from the driver on the date & time you chose.
DO YOU DELIVER?
DO YOU OFFER GIFT CARDS?
Yes, we do. They do not expire and we honor the original value. You can order two ways:
1. The order tab at the top, you will receive a digital GC with a custom amount & message. These can be emailed right to the person or to you to print off.
2. You can arrange a physical GC through us, send a message.
HOW DO I REDEEM A GIFT CARD?
GC's can not be redeemed through the website. You can choose what through the order tab and call, email, chat feature or text us with your order- Helena (902) 940-6263
WHAT ARE THE PAYMENT OPTIONS?
Payment can be done through our website (debit/credit/Paypal) or you can pay on pickup with cash (message us for that option). For catering or by special requests etransfer can be arranged.
DO YOU HAVE OFFER VEGAN/GLUTEN FREE/DIARY FREE?
We have a box to all fit dietary needs under the Online Ordering tab. For catering we do take dietary restictions & allergies very seriously so please let us know in the request form and we can accomodate
We do not have a nut free/gluten free kitchen, although cross contamination measures are always taken it cannot be 100% guaranteed. If you have an allergy please let us know under the comments and proper sanitization measures will be taken when handling you items.
DO YOU OFFER ANYTHING OTHER THAN CHARCUTERIE FOR EVENTS?
Yes we have a full catering menu and cater all events, including weddings. Please visit our "Catering" tab to see our menus & fill out the request form for an estimate within 24 hours. If you have a special request for a catered meal please ask, we have a great team and can accommodate most requests!
HOW LONG ARE THE BOXES GOOD IN THE FRIDGE FOR?
The box kits last about a week in the fridge & any display box is only fresh for about a day. If you plan to store your box for a week please freeze the baguette.
Any more qustions please shoot us a messge or te